The standard ISO 20000 promotes the use of an integrated IT Service Management processes. Sinapsi demonstrates that it takes all the controls and the proper procedures to systematically provide high quality IT services.
The ISO / IEC 20000 is a distinctive and successful factor in the world of IT.
With the implementation of this standard, Sinapsi provides uniform working methods in order to offer its customers a high quality service, responding to their needs.
The standard makes it possible to Sinapsi can make benchmarks on their capacity in service delivery, in measuring service levels and assessing performance.
See Sinaps ISO 20000 certificate cert. ISO IEC 20000-1_2011